Duomanga support

Duomanga is a manga reader for iPhone and iPad, made for the iPhone Duo first. It is built by one person, so replies come from the person who wrote the code, usually within a few days.

How to reach support

Email support@duomanga.com. The same address is TestFlight's feedback address, so a TestFlight screenshot with a note reaches it too.

What to include

• Your device and iOS version (Settings › General › About), and whether it is an iPhone Duo.
• The Duomanga version and build, from Duomanga › Settings › Privacy & about › Version (for example "1.0 (202610262230)").
• What you did, what you expected, and what happened instead. One sentence each is plenty.
• If a file would not import: its type (CBZ, ZIP, CBR, CB7, PDF), its size, and where it came from (Files, the Wi-Fi upload page, a server, Share from another app). Please do not send the file itself unless asked.
• If a server would not connect: the server software (Komga, Kavita) and its version. Never send your password.
• A screenshot or screen recording, if it helps. On the Duo, say whether it was closed, open flat, bent like a book or like a laptop.

Common questions

• Where are my files? In Duomanga's own folder on your device (visible in the Files app under On My iPhone › Duomanga), or in the iCloud Drive folder you chose as your library.
• How do I get manga in? Tap Import in the library, or Settings › Library › Add manga…: from the Files app, from your computer over Wi-Fi, from a home server, or Share from any app.
• How do I stop the anonymous usage counts? Settings › Privacy & about › Share anonymous usage. Details in the privacy policy.
• Progress is not syncing between my devices. Both must be signed in to the same iCloud account. Settings › Privacy & about › iCloud sync shows whether it is on.